Welcome to House of Furs. By accessing or using our website www.houseoffurs.in, you agree to be bound by these Terms & Conditions.

1. Eligibility

You must be at least 18 years old or accessing the website under supervision of a legal guardian.

2. Products & Services

  • All products listed are for pets only, not humans.

  • Product images are for representation purposes. Minor variations may occur.

  • We reserve the right to modify or discontinue any product without notice.

3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • Prices are listed in INR and inclusive/exclusive of taxes as stated.

  • We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

4. Shipping & Delivery

  • Orders are typically delivered within 7–10 working days, depending on the service timelines of the assigned courier partner.

  • Delays due to logistics partners, weather, or force majeure are not our liability.

5. Returns & Refunds

  • Returns are accepted only as per our Return & Refund Policy (published separately).

  • Used, damaged, or hygiene-sensitive items may not be eligible for return.

6. User Conduct

You agree not to:

  • Misuse the website

  • Attempt unauthorized access

  • Upload harmful or misleading content

7. Intellectual Property

All content, branding, logos, text, images, and designs belong to House of Furs and may not be reused without written permission.

8. Limitation of Liability

House of Furs shall not be liable for indirect, incidental, or consequential damages arising from use of our products or website.

9. Governing Law

These terms are governed by the Indian laws. Courts shall have exclusive jurisdiction.